Spectrum is a driver of innovation for the defense industry managing over 400 million dollars in federal government contracts. In order to continue their successful record of innovation, Spectrum needed to improve their internal communication and visibility. This was solved by migrating to the Salesforce cloud with the assistance of TechnoMile. Spectrum also required TechnoMile’s best practices and custom application development expertise to help create innovative ways to manage track and report on their resource budgeting.
Transforming CRM for Government Contractors integrating and migrating legacy solutions.
Developed workflows and automation processes in order to improve Salesforce adoption rates
Completed a teaming agreement to finalize a Salesforce implementation for the the US Department of State
Implemented help desk and case management optimization on the Salesforce platform utilizing the service cloud